TERMS & CONDITIONS AND PRIVACY POLICY

PART 1: PRIVACY POLICY

1. INTRODUCTION

This Privacy Policy describes how Paragon Logistics LLC ("Paragon Logistics," "Company," "we," "us," or "our") collects, uses, discloses, and safeguards information when you visit or interact with www.paragonlogistics.llc (the "Website") or otherwise communicate with us.

This Privacy Policy applies to:

• Website visitors who browse, request information, or submit forms on the Website;

• Job applicants who submit applications through the Website or third-party recruiting tools linked from the Website; and

• Business contacts (including customers, vendors, and partners) who communicate with us in a business-to-business context.

This Privacy Policy does not apply to information processed about employees in the employment context.

2. INFORMATION WE COLLECT

We may collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you ("Personal Information"). The categories of Personal Information we collect depend on how you interact with us.

A. Information you provide directly (contact and business communications)

• Contact information: name, email address, phone number, mailing address, and similar identifiers.

• Inquiry and communication content: the content of messages you send us, including through Website forms, email, phone, SMS, or chat, and any attachments you provide.

• Business-contact information: company name, role/title, business contact details, and communications related to contracting, service inquiries, vendor relationships, or partnerships.

B. Employment-related information (job applicants)
If you apply for a job with us, we may collect:

• Application materials: resume/CV, cover letter, employment history, education, certifications, licensing information (where relevant), and references.

• Screening and eligibility information: information related to background checks, driving record checks (where relevant), and work authorization verification (where applicable and permitted by law).

• Drug and alcohol testing information: where required or permitted for certain roles and as allowed by applicable law, we may receive drug test results or related status information from testing facilities (e.g., Quest Diagnostics) and/or screening providers.

C. Information we collect automatically (website and device data)
When you visit the Website, we may automatically collect:

• Identifiers and device/connection data: IP address, device identifiers, browser type, operating system, internet service provider, and other similar technical data.

• Usage data: referring/exit pages, pages viewed, time/date stamps, approximate location (inferred from IP address), and clickstream data.

• Cookies and similar technologies: cookie IDs and related data collected via cookies, pixels, tags, and similar tracking technologies. We may use tools such as Google Analytics (if enabled) to help analyze Website traffic and usage patterns.

D. Information from third parties
We may receive Personal Information from third parties, including:

• Amazon Logistics: in connection with our Delivery Service Partner (DSP) relationship, including information relevant to recruiting, onboarding, safety, training, and operational coordination (as applicable).

• Recruiting and hiring platforms: e.g., Indeed, Manatal, SparkHire, Equifax, Neeto or similar services we may use from time to time.

• Background check providers: consumer reporting agencies or other screening vendors that provide background checks and related verification services.

• Drug testing facilities: e.g., Quest Diagnostics, and other testing providers, where applicable.

• Insurance providers and administrators: where information is needed for risk management, claims handling, or verification related to business operations, as permitted by law.

• Other service providers: vendors that support Website hosting, analytics, communications, scheduling, and security.

3. HOW WE USE INFORMATION

We may use Personal Information for the following purposes:

• To provide and operate the Website, including troubleshooting, performance monitoring, and security.

• To communicate with you, respond to requests, and provide support.

• To process job applications, including evaluating qualifications, scheduling interviews, conducting permitted screenings, and making hiring decisions.

• To manage business relationships with customers, vendors, and partners.

• To improve our services and user experience, including analytics and internal research.

• To comply with legal obligations, including recordkeeping and responding to lawful requests.

• To protect rights, safety, and security, including fraud prevention and enforcing our policies.

4. HOW WE SHARE INFORMATION

We do not sell your Personal Information.

We may share Personal Information in the following circumstances:

• With service providers and vendors that perform services on our behalf, such as:

  • Website hosting and site administration: Google Sites (or similar hosting/website tools used from time to time).

  • Analytics and performance measurement: Google Analytics.

  • Recruiting and hiring tools: Careers-Page, Hire.li, SparkHire.

  • Chat and communications tools: Gista.co (AI chatbot services) and other communications providers used for applicant/customer outreach.

  • Payroll/HR and benefits-related administrators (as applicable to recruiting and onboarding): ADP, ZayZoon, Upwards, Homebase, Zappos, and Next Mile Instride (Instride).

  • Screening providers: Quest Diagnostics (drug testing) and other drug testing and background check providers.

  • Insurance providers: insurers, brokers, and claims administrators, as needed for risk management, claims handling, and related purposes.
    These providers may process Personal Information under contractual obligations to use it only for the services they provide to us, consistent with applicable law.

• With Amazon Logistics: in our capacity as a Delivery Service Partner (DSP), we may share information as required for recruiting, onboarding, safety, training, operations, performance management, and contractual compliance, consistent with applicable law.

• For legal and compliance reasons: to comply with law, subpoena, court order, or to protect the rights, property, or safety of the Company, our workforce, partners, or the public.

• In connection with a business transaction: merger, acquisition, financing, reorganization, dissolution, or sale/transfer of assets, subject to customary confidentiality and security protections.

• With your consent: where you direct us to share information or otherwise consent.

5. COOKIES

We may use cookies and similar technologies (web beacons/pixels/tags) to help the Website function, remember preferences, analyze traffic, and enhance security. Cookies may include the following types:

• Essential cookies: necessary for core Website functionality and security.

• Analytics cookies: used to understand how visitors use the Website (for example, through Google Analytics, if enabled).

• Functional cookies: used to remember preferences and improve user experience.

Your choices. You can control cookies through your browser settings (including deleting existing cookies and blocking future cookies). If you disable or block certain cookies, some features of the Website may not function properly.

Do Not Track. The Website does not currently respond to "Do Not Track" signals.

6. DATA RETENTION

We retain Personal Information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to maintain business records, process applications, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods vary depending on the type of information and legal requirements. Unless a longer retention period is required or permitted by law, we generally retain:

• Website analytics data: up to 26 months (e.g., Google Analytics retention settings, if enabled), unless configured otherwise.

• Job applicant information: up to 2 years after the close of the hiring process (or longer if needed to comply with legal obligations or to defend against potential claims).

• Website inquiries and general communications: up to 3 years from the last interaction, to maintain business records and support follow-up, dispute resolution, and compliance.

7. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect Personal Information. These measures may include, for example:

• Encryption in transit using SSL/TLS when information is transmitted through the Website; and

• Restricted access controls designed to limit access to Personal Information to authorized personnel and service providers who need access for legitimate business purposes.

Despite these safeguards, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. YOUR RIGHTS

Depending on your jurisdiction, you may have rights related to your Personal Information (subject to legal exceptions), such as:

• the right to access your information;

• the right to correct inaccurate information;

• the right to delete certain information;

• the right to portability (receive a copy of certain information in a portable format), where applicable; and

• the right to request information about our collection, use, and disclosures.

Email preferences. You may unsubscribe from promotional emails (if any) by following the instructions in the email or contacting us.

SMS/text preferences. If you receive text messages from us, you may opt out at any time by replying STOP. Message and data rates may apply.

Submitting requests. To exercise rights, contact us using Section 13. We may verify your identity before responding.

California Privacy Rights (CCPA/CPRA). If you are a California resident, you may have the following rights (subject to applicable exceptions and verification):

• Right to know/access: request information about the categories and specific pieces of Personal Information we collected about you, the sources, the purposes, and the categories of third parties with whom we shared it.

• Right to delete: request deletion of certain Personal Information.

• Right to correct: request correction of inaccurate Personal Information.

• Right to data portability: receive certain information in a portable and, to the extent technically feasible, readily usable format.

• Right to opt out of sale/sharing: California residents may direct a business to stop the “sale” or “sharing” of Personal Information (as those terms are defined under California law). We do not sell Personal Information, and we do not share Personal Information for cross-context behavioral advertising in a manner that constitutes “sharing” under the CPRA.

• Right to limit use and disclosure of sensitive personal information: to the extent we collect “sensitive personal information” as defined by California law, you may have the right to limit certain uses and disclosures (subject to permitted business purposes and exceptions).

• Non-discrimination: you have the right not to receive discriminatory treatment for exercising your privacy rights.

To submit a California privacy request, contact us using Section 13. We may need to verify your identity and/or residency before fulfilling a request. You may also designate an authorized agent to submit a request on your behalf, subject to verification requirements.

9. CHILDREN'S PRIVACY

The Website is not intended for individuals under 18, and we do not knowingly collect Personal Information from individuals under 18. If you believe that a minor has provided Personal Information to us, please contact us and we will take appropriate steps to delete such information.

10. THIRD-PARTY LINKS

The Website may include links to third-party websites or services (for example, recruiting platforms or other external websites). We do not control and are not responsible for the privacy practices, content, or security of third-party sites. Your interactions with third parties are governed by their own policies and terms.

11. INTERNATIONAL TRANSFERS

We are based in the United States. If you access the Website from outside the U.S., your information may be transferred to and processed in the United States, where data protection laws may differ.

12. CHANGES

We may update this Privacy Policy from time to time. We will update the "Last Updated" date when changes are posted. The updated Privacy Policy will be posted on the Website. Continued use of the Website after changes are posted constitutes acceptance to the extent permitted by law.

13. CONTACT

Paragon Logistics LLC
15954 S Mur-Len Rd #313
Olathe, KS 66062

14. GOVERNING LAW

This Privacy Policy is governed by the laws of the State of Missouri, without regard to conflict-of-law rules.

15. CONSENT

By using the Website or providing information to us, you consent to the collection, use, and sharing of information as described in this Privacy Policy.

PART 2: TERMS & CONDITIONS

1. ACCEPTANCE OF TERMS

By accessing or using www.paragonlogistics.llc (the "Website"), you agree to be bound by these Terms & Conditions and all applicable laws and regulations. If you do not agree to these Terms & Conditions, you must not use the Website.

2. COMPANY INFORMATION

The Website is operated by Paragon Logistics LLC ("Paragon Logistics," "Company," "we," "us," or "our"), a Missouri limited liability company.

3. SERVICES DESCRIPTION

Paragon Logistics LLC is a last-mile XL logistics company specializing in the delivery of heavy and bulky items (generally 50–300 lbs). We operate as a Delivery Service Partner ("DSP") for Amazon and may provide box truck and cargo van delivery services.

The Website is provided primarily to:

• provide information about our business and services;

• provide a way for customers, partners, and business contacts to reach us; and

• support recruiting and job applications (including through third-party application and interview platforms).

Information on the Website is provided for general informational purposes and may be updated, modified, or removed at any time.

4. ELIGIBILITY

Website eligibility. You must be at least 18 years old to use the Website.

Job eligibility. Certain positions (especially driving roles) may require additional eligibility criteria, which may include (without limitation):

• minimum age of 21+ for certain driving roles;

• a valid driver’s license (e.g., Class E or equivalent, as applicable to the position);

• a valid DOT medical card (where required for the role and/or vehicle);

• a clean or acceptable driving record, including motor vehicle record (MVR) review;

• successful completion of drug and/or alcohol screening (where required or permitted);

• successful completion of background screening; and

• proof of identity and work authorization as required by law.

5. INTELLECTUAL PROPERTY

All content, features, and functionality on the Website—including text, graphics, logos, icons, images, videos, audio, and software—are owned by the Company or its licensors and are protected by U.S. and international intellectual property laws.

Subject to these Terms & Conditions, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for your personal or internal business use. You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any Website content without the Company’s prior written consent, except as permitted by law.

6. USER CONDUCT

You agree not to:

• use the Website for any unlawful purpose or in violation of any applicable law or regulation;

• attempt to gain unauthorized access to the Website, servers, systems, or networks;

• interfere with, disrupt, damage, or impair the Website or its security features;

• scrape, crawl, harvest, or use any automated means to access the Website or collect information without our permission;

• upload or transmit viruses, malware, or other harmful code; or

• submit false, misleading, or fraudulent information through Website forms, chat tools, or job application portals.

7. JOB APPLICATIONS

The Website may allow you to submit an application directly or through third-party platforms (such as Careers-Page, Hire.li, SparkHire, or similar services). Submitting an application does not constitute an offer of employment and does not create a contract of employment. Employment decisions are made by the Company in accordance with applicable law.

Paragon Logistics LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.

8. THIRD-PARTY LINKS

The Website may link to third-party websites or services (including recruiting tools and scheduling or communications tools). We do not control and are not responsible for third-party content, policies, availability, or practices. Links are provided for convenience only and do not imply endorsement. Your use of third-party services is at your own risk and subject to the third party’s terms and policies.

9. AI CHATBOT

The Website may use an AI chatbot (including technology powered by Gista.co) to assist with general questions. Chatbot responses are provided for general informational purposes only and are not legal advice, professional advice, or binding commitments by the Company. You understand that chatbot responses may be inaccurate or incomplete.

We may record, monitor, and retain chatbot and related communications for quality assurance, training, security, and operational purposes, subject to the Privacy Policy.

10. DISCLAIMERS

THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DEFECTS WILL BE CORRECTED.

11. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY OR ITS OWNERS, MEMBERS, MANAGERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO YOUR ACCESS TO, USE OF, OR INABILITY TO USE THE WEBSITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Paragon Logistics LLC and its owners, members, managers, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your use of the Website, (b) your violation of these Terms & Conditions, or (c) your violation of any law or the rights of any third party.

13. PRIVACY

Your use of the Website is also governed by our Privacy Policy (see PART 1: PRIVACY POLICY above), which is incorporated into these Terms & Conditions by reference.

14. SMS/TEXT COMMUNICATIONS

If you provide your mobile number, you consent to receive informational, transactional, and recruiting-related text messages from Paragon Logistics LLC, including messages sent using automated technology where permitted by law. Message frequency may vary. Message and data rates may apply.

Opt-out: Reply STOP to unsubscribe at any time.
Help: Reply HELP or contact us at (913) 229-4002.

15. GOVERNING LAW; VENUE

These Terms & Conditions are governed by the laws of the State of Missouri, without regard to conflict-of-law principles. To the extent any dispute is permitted to be brought in court (including to enforce an arbitration award or for injunctive relief), you agree to personal jurisdiction and venue in the state or federal courts located in Johnson County, Kansas or Jackson County, Missouri, as applicable.

16. DISPUTE RESOLUTION; ARBITRATION; CLASS ACTION WAIVER

Informal resolution first. Before initiating arbitration, you agree to first contact us and attempt to resolve the dispute informally by sending a written notice describing the issue and the relief requested to the Contact information in Section 25. The parties will attempt in good faith to resolve the dispute within 30 days of receipt of the notice.

Binding arbitration. If the dispute is not resolved informally, any dispute, claim, or controversy arising out of or relating to the Website or these Terms & Conditions shall be resolved by binding arbitration administered in the State of Missouri, on an individual basis, and not in a class, collective, or representative action, except where prohibited by law.

Class action waiver. To the maximum extent permitted by law, you agree that you may bring claims against the Company only in your individual capacity, and not as a plaintiff or class member in any purported class, collective, coordinated, consolidated, or representative proceeding.

Small claims / injunctive relief. Either party may seek relief in small claims court for qualifying claims. Either party may seek temporary or preliminary injunctive relief in a court of competent jurisdiction to protect its rights or property, including intellectual property, pending completion of arbitration.

17. ELECTRONIC COMMUNICATIONS

By using the Website and/or providing your contact information, you consent to receive communications from us electronically (including via email, Website notices, or other electronic means). You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

18. MODIFICATION OF TERMS

We may modify these Terms & Conditions at any time by posting updated terms on the Website. Unless otherwise stated, changes are effective when posted. Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms & Conditions.

19. TERMINATION

We may suspend, restrict, or terminate your access to the Website (in whole or in part) at any time, with or without notice, for any reason, including for suspected violations of these Terms & Conditions.

20. SEVERABILITY

If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

21. NO WAIVER

Our failure to enforce any right or provision of these Terms & Conditions will not operate as a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of the Company.

22. FORCE MAJEURE

The Company will not be liable for any failure or delay in performance to the extent caused by circumstances beyond its reasonable control, including acts of God, natural disasters, severe weather, fires, floods, power or internet outages, labor disputes, civil disturbances, war, terrorism, pandemics, governmental actions, or third-party service interruptions.

23. ASSIGNMENT

You may not assign, transfer, or delegate any of your rights or obligations under these Terms & Conditions without the Company’s prior written consent. The Company may assign these Terms & Conditions, in whole or in part, without restriction.

24. ENTIRE AGREEMENT

These Terms & Conditions, together with the Privacy Policy (PART 1), constitute the entire agreement between you and the Company regarding your use of the Website and supersede any prior or contemporaneous understandings or agreements on the subject matter.

25. CONTACT (INCLUDING EEO STATEMENT)

Questions about these Terms & Conditions or the Privacy Policy, or to submit a dispute notice under Section 16:

Paragon Logistics LLC
15954 S Mur-Len Rd #313
Olathe, KS 66062

EEO Statement (Recruiting). Paragon Logistics LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.

LEGAL DISCLAIMER: This document is for informational purposes and is not intended as legal advice. Users are encouraged to consult with legal counsel to ensure compliance with specific state and federal regulations.